Last modified: 27 June 2026
1. Definitions
Donor – a natural person, legal person or organizational unit without legal personality that makes a donation to the Foundation.
One-time donation – a one-off monetary amount declared by the Donor and transferred to the Foundation. Recurring donation – a monetary amount declared by the Donor and transferred periodically until cancellation, if this option is available in the payment form.
Portal – the website available at https://Foundation.niemusibolec.com, operated by the Foundation. Terms – these terms.
2. Foundation and managing entity
The owner of the Portal, the managing entity of the donation service and the personal data controller is Fundacja Nie Musi Boleć (It Doesn’t Have to Hurt Foundation), KRS: 0001117935, NIP: 9662195289, REGON: 529228080, registered office: ul. Zbigniewa Religi 4 lok. 04, 15-797 Białystok, Poland.
Foundation contact details: email fundacja@niemusibolec.com, phone +48 790 277 795, website Foundation.niemusibolec.com.
Foundation representatives: Anna Maria Łotowska Ręczmień – President of the Foundation, country of birth: Poland, and Maciej Ręczmień – Vice President of the Foundation, country of birth: Poland.
3. General provisions
An electronic monetary donation for the statutory purposes of the Foundation may be made through the Portal, in particular on the Donate page.
Making a donation through the payment form means accepting these Terms. Using the website to make a donation is free of charge, subject to any fees charged by the payment operator under its own terms.
4. Processing monetary donations
Donations supporting the Foundation’s statutory activities may be made through the payment operator indicated in the form. The payment operator handles collection of the selected donation amount and transfer of that amount to the Foundation’s account.
The Donor independently chooses the donation amount and, if the form makes this available, chooses between a one-time and recurring donation. Before proceeding to payment, the Donor should verify the amount and submitted data.
Details of online payment processing, including available payment methods, transaction security and any payment operator fees, are governed by the payment operator’s terms made available during the payment process.
5. Refunds, cancellations and complaints
The Donor may request a refund of a donation within 7 days of payment. To request a refund, write to fundacja@niemusibolec.com. The email subject should include the Donor’s first and last name and the words „Donation refund”. The donation will be refunded within a maximum of 30 days from the date of the request.
If the Donor uses a recurring donation, it may be cancelled according to the payment operator’s or bank’s rules. For issues concerning a recurring payment, cancellation or amount change, contact fundacja@niemusibolec.com.
Complaints related to payment handling should be sent to fundacja@niemusibolec.com with „complaint” in the subject line and with the reason and detailed transaction data. Each complaint is reviewed individually within 14 days of receipt.
6. Personal data
By making a donation, the Donor provides personal data necessary to handle the donation, in particular first name, last name, email address, donation amount and technical and payment data required by the payment operator.
The Foundation processes data to handle the donation, confirm payment, review refunds and complaints and fulfil legal obligations. The Foundation transfers to the payment operator only data necessary to process the payment.
Detailed information about personal data processing is available in the Privacy Policy.
7. Final provisions
The Terms are available free of charge on the Portal in a way that allows them to be obtained, reproduced and saved. The Foundation may update the Terms if the donation handling method, payment operator or applicable law changes.